Mon - Fri 8am - 6pm
Online customer workshops
Tuesday, 7th September 2021, 10:00am - 11:00am
You always want to address issues, queries and challenges from your customers as quickly as possible (as well as managing internal tickets too, of course).
The SLA function in Microsoft Dynamics 街霸5 Customer Service is a great way to drive KPI’s and manage the performance of your organisation on the after-sales side (as an example). But how flexible and easy are SLA’s to set up and use? Discover just that in this introductory session to get you thinking.
Sign up to this 45-minute, information session today!